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Good Corporate Governance

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Sustainability Management Policy

1. General Requirement

   1.1 Purpose

     Bangkok Life Assurance Public Company Limited (the Company) is committed to operating business in alignment with sustainability development guidelines based on a strong economic, social, and environmental foundation. It upholds excellence, fairness, and transparency in business operations while continuously driving innovation to give stakeholders confidence. The Company also strives to enhance financial literacy across all groups and offer products and services that promote family stability, adhering to a framework that ensures consistent practices and alignment with international standards.

   1.2 Scope

     This policy applies to Bangkok Life Assurance Public Company Limited and its subsidiaries, both domestic and international, if any. International subsidiaries must seek approval to adopt this policy, or use it as a guideline for preparing an equivalent policy.

   1.3 Effective Date

     This policy shall be effective from the date of approval by the Board of Directors.

   1.4 Review Frequency and Revision

     This policy must be reviewed annually, or when a significant change arises.

     Any revisions, review, or renewal of this policy must be considered by the Corporate Governance and Sustainability Committee before being submitted to the Board of Directors for approval.

   1.5 Responsible Function

     The Accounting and Finance Division (Sustainability Management Section) is the responsible function of this policy.

2. Main Requirement

   2.1 Definition

  2.1.1 “The Company” means Bangkok Life Assurance Public Company Limited.
  2.1.2 “Subsidiary” means companies in which the Company holds shares directly or indirectly of more than 50%.
  2.1.3 “Stakeholders” means Shareholders and Investors, Employees, Customers, Business Alliances and Partners, Regulatory Agency/Government Sector, and Society and Environment.

   2.2 General Principle

     This policy is designed to ensure that the Company's operations comply with the established objectives, laws, and regulations. Therefore, it is deemed appropriate to establish the Sustainability Management Policy.

   2.3 Role, Duty, and Responsibility

  2.3.1 The Board of Directors (“BoD”) is responsible for establishing the structure of the Sustainability Management Policy.
  2.3.2 The Corporate Governance and Sustainability Committee (“CGS”) is responsible for establishing the Sustainability Management Policy Framework.
  2.3.3 The Management Committee (“MC”) is responsible for enforcing the Sustainability Management Policy.
  2.3.4 The Sustainability Working Group (“SWG”) is responsible for implementing the Sustainability Management Policy.

     In addition, the policy owner is responsible for ensuring that the relevant divisions and/or departments establishes a procedure to comply with the policy, and the procedure owner is responsible for developing a manual that is in compliance with the procedure.

   2.4 Requirement

  2.4.1 Complying with the applicable laws, regulations, and international guidelines.
  2.4.2 Maintaining a balanced impact on the economy, society, environment, and all stakeholders for sustainable growth of the business.
  2.4.3 Prioritizing the minimization of economic, social, and environmental impacts across the entire value chain whilst maintaining business growth.
  2.4.4 Raising awareness of this Sustainability Management Policy among stakeholders.
  2.4.5 Promoting and endorsing continuous development of innovation and technology to be environmentally friendly and promoting the efficient use of such innovation and technology among all stakeholders to build a sustainable future.
  2.4.6 Enhancing comprehensive financial literacy with a determination to reducing social disparities, building peace of mind, creating financial stability, and improving the wellbeing of all groups.
  2.4.7 Transparently disclosing the policy, management guidelines, and operating results concerning sustainability in accordance with the recognized international standards and guidelines to promote continuous development.
  2.4.8 Fostering a sustainability culture within the organization, promoting awareness and engagement of all employees in sustainability operations.

     
​     Every director, executive, employee, life insurance agent, and financial advisor have a duty to endorse, promote, and comply with this Sustainability Management Policy and the Sustainability Management Framework set forth by the Company.